Huge thanks to Matthew Smith on roof replacement!!
I’d like to take this opportunity for a huge thank Matthew Smith and Infinity Roofing and Siding for the incredible job they did replacing our roof and gutter system. Throughout the process Matthew provided not just quality service, but was incredible in helping us navigate the stormy waters of dealing with our insurance company on such a project. Matthew made countless calls and emails to our insurance representative assisting us with getting answers and correcting their errors in reimbursement. He was able to explain in detail what would happen, when it would happen, and how it would be done. His assurances were very helpful in a process we had never gone through, and we’re grateful to him and his team. Matthew always found time to quickly answer any questions we had during the process, regardless of his busy schedule. He took what could have been an arduous and difficult project and made things feel seamless and easy to understand. We cannot recommend Matthew strongly enough - you won’t find a better person for the job!
Metal Roof Replacement
Despite the regular delays the roof project was worth the wait. My new Metallic gold gutters and metal roof look amazing. The project manager, Jason, was on top of everything and communicated regularly reguarding the delays. I would recommend Jason for is honesty his integrity for customer satisfaction.
COMPLETE SATISFACTION
I have never had better service and more quality from a contractor in any other field before dealing with Infinity Roofing. All 7 members of the crew knew just what their involvement was and carried it out perfectly. I would recommend them to anyone who needs a quality job.
Thank you Robert
I was not aware of the roof damage that had occurred due to hail and wind. I also didn’t think coverage would be involved since the roof was 20+ years old. Robert made an initial inspection and let me know what he found. I scheduled an inspection with my insurance adjuster, he was very thorough spending over 3 1/2 hours reviewing, measuring, and appraising shingle, gutter, vent damage. This was on a Saturday and Robert came and stayed with him side-by-side the entire time. I don’t believe the roof replacement would’ve gone through without Roberts side-by-side communication with the appraiser. The installation crew was thorough, did a great job and made sure to conduct extensive cleanup around the property when done. Robert came in for the final inspection and pointed out a number of small things that I would’ve never noticed for the crew to complete before their departure. Thanks Infinitely and Robert!
Awesome job and Great Project Manager
I can’t say enough great things about Brad Keeney and Infinity roofing. From beginning to end, Brad was excellent at going through the process, working with the insurance company, planning, making recommendations, and attention to detail. He’s an excellent project manager, keeping me informed and following up as needed. I originally had some issues with the insurance company and he was easily able to provide information to them so that the process ran much smoother. I also loved how quickly the old roof was removed and the new roof was put on. Cleanup was great. I’m a very satisfied customer and would recommend Infinity Roofing and Brad to everyone
Jason lived up to his word.
Excellent experience with Jason and his wife! Our insurance comapny did not appove a full roof replacement. Jason got involved and convinced our adjuster that a full roof replacement was needed. Jason stepped up and got the job done!
Roof was not originally approved
Our roof was previously denied by our insurance company! Jason gave our insurance company the information they neeto get a full aprproval!. It took awhile but we got it done totogther! The roof looks great. ! Great job Jason !!
Great job, Madeline!
Madeline did a great job for us as we had to get a new roof from a recent hail storm. She helped us with the process from beginning to end. We are very happy with the results and glad we chose a great company. Thank you!
Roof replacement experience
We worked with Jason who was very professional and thorough. I would highly recommend working with Jason! He explained the process thoroughly and worked with us through the whole process even after the roof was complete. Thank you for your professionalism and help. We will definitely use Jason and InFinity roofing in the future !
Completely Satisfied Customer
I highly recommend these folks for any roof repair project. They were very professional and we couldn't be more pleased with the end result! Matthew , our supervisor, was a great communicator during the entire process. He kept us well informed on all aspects of the job. The crew completed the entire job in a timely manner and when they finished they did a great job in making sure my property was clean of all debris. Matthew was here to supervise from start to finish. I would not hesitate to use these folks again if needed.
