Roof Replacement
I experienced roof damage from Hurricane Ida and was rejected for repair or replacement by my insurance inspector. I met Vernon Henson a representative of Infinity who was in my subdivision monitoring a roof replacement on a neighbor’s house. I told him my problem and he offered to take a look at my roof. He then offered to meet with an inspector from the insurance company if I appealed. I felt like I had a partner on my side when we met with the new inspector who agreed there was damage and made recommendations to the insurance adjuster. Vernon worked on my side as we dealt with the back and forth with the adjuster until we finally got a check. Throughout my experience Vernon met my three R’s of performance. He was consistently responsive, reliable and reasonable. If not for Vernon and Infinity Roofing I feel confident I would not have a full new roof on my house today.
